"They keep good notes and try to keep your care under one dentist, so you feel like they actually remember you from one visit to the next."
The General Data Protection Guidelines 2018 established a framework of rights and duties to safeguard personal information and balance the legitimate needs of organisations to collect and use personal information again the right of individuals to have the privacy of their personal details respected.
The data protection principles require personal information to be
Processed fairly and lawfully
To be processed fairly, we provide every individual a Privacy Notice explaining why we are collecting the information and what we intend to use it for.
Adequate, relevant and not excessive
We only collect information on a need to know basis
Accurate and, where necessary, kept up to date
In order to keep your information accurate and up to date, we ask you to fill in a Medical Questionnaire on a yearly basis.
Kept for no longer than necessary
We keep your records for 10 years after the date of your last visit to the Practice or until you reach the age of 25 years, whichever is the longer.
We store your personal information securely on our practice computer system. Your information cannot be accessed by those who do not work at the practice; only those working at the practice have access to your information.
Those at the practice who have access to your information include dentists and other dental professionals involved with your care and treatment, and the reception staff and Practice manager responsible for the management and administration of the practice. They understand their legal responsibility to maintain confidentiality and follow practice procedures to ensure this.
Access to your information
You have a right to access the information that we hold about you and to receive a copy. You should submit your request to the practice in writing or by email. We do not usually charge you for copies of your information; if we pass on a charge, we will explain the reasons.
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Please contact us via this website or email without disclosing confidential information.