4.7* BASED ON 1200+ REVIEWS
“I’ve had an excellent experience at my emergency appointments with my NHS dentist, Dr. Amena Saeed. Friendly, professional, and always reassuring — I feel well cared for at every visit. Thank you for your outstanding service!"
Following recent NHS guidance, emergency appointments are now referred to as unscheduled care appointments and are reserved strictly for patients who are in pain or have a condition that may worsen significantly if not treated promptly. This includes issues such as swelling, persistent bleeding following an extraction, If you require urgent care, please contact the practice at 8:00 am to request an unscheduled urgent care appointment. These are allocated on the day and you will be seen by the first available dentist, who may not be your usual clinician.
During your unscheduled urgent care appointment, our priority is to relieve pain, stabilise the condition, and provide any immediate necessary treatment. You will then be advised to book a follow-up Dental Health Check appointment with your own dentist, who will assess and plan any further or permanent treatment required. For non-urgent concerns outside of your routine recall appointments, an unscheduled non-urgent care appointment can be arranged with your usual dentist at the earliest available time. It is worth noting that this appointment will only provide temporary treatment after which a routine Dental Health Check appointment will be required for any necessary permanent treatment.
Urgent Unscheduled Care- refers to conditions that require urgent attention but are not life-threatening. Urgent dental care includes the triage and management of these conditions and is usually provided within 24 hours or as soon as practicably possible. Examples of urgent conditions include:
This covers patients requiring face-to-face professional care within 7 days and can include the following types of cases:
The lists above are neither exclusive nor exhaustive.
Unscheduled care appointments are subject to an NHS Band 4 charge unless you are currently in an open course of treatment (undergoing treatment) or exempt from payments , in which case no additional fee will apply.
Please be aware that as this is a clinical environment, delays can occur and you may need to wait your turn despite our best efforts to remain on schedule. If you leave the premises and your name is called, you may lose your place in the queue, so please remain attentive.
"I recently had a couple of very professional experiences at NHS Dentist following a couple of emergency appointments to rectify issues causing me a considerable amount of suffering this past week. Thankful to Treatment Coordinator Andrea for fitting me in on both occasions.
The first went swiftly and smoothly and the reception team was very friendly; specifically Amber, Ethan and Natalie who were very helpful.
Dr. Benjamin quickly mended the issue, he was patient with other questions I had and gave clear clarification as well as additional advice.
The second went exceptionally well; I was in a considerable amount of pain and receptionist Nicola was very professional and accommodating after I arrived slightly late due to tube strikes in London this week, however she still managed to get me seen to later that day.
Dr. Nancy was very kind and put me at ease (as I am a slightly nervous patient) and masterfully fixed the problem. She additionally gave me expert advice and went above and beyond in a very efficient manner which I highly appreciated.
More than happy and very thankful with both of these recent experiences at NHS Dentist."
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| Monday: | 8:00 am to 8:00 pm |
| Tuesday: | 8:00 am to 8:00 pm |
| Wednesday: | 8:00 am to 8:00 pm |
| Thursday: | 8:00 am to 8:00 pm |
| Friday: | 8:00 am to 5:00 pm |
| Saturday: | 8:00 am to 12:00 pm |
| Sunday: | Closed |
| Phone lines are closed 12pm to 1pm for lunch | |